Industry News
Southwest wants business travelers and will double down on them as it recovers from the pandemic
July 1, 2021 by Rocketrip Admin
In an exclusive interview with TPG Tom Nealon laid out the airline’s desire to sell tickets to managed corporate travel accounts as a central part of its post-pandemic growth plan.
“The pie may be smaller, domestically,” Nealon said, referring to the scale of post-pandemic business travel, “but we’re going to have a bigger slice of it.”
In 2019, Southwest announced a new “Southwest Business” team along with plans to begin selling tickets through several global distribution systems for the first time. That took effect in 2020, when the airline integrated its reservations system with Worldspan (GDS), as well as the popular Amadeus Travel Platform.
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